Privacy policy Chokay Webshop

We at Chokay care about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Chokay website and the services accessed on it. The effective date for the validity of these terms is 29/11/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy, please contact us at hello@chokay.com.

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data can be viewed.

 

Webshop software

WooCommerce

Our online shop is developed with software from WooCommerce. Personal data that you make available to us for the purpose of our service is shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is obliged by the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.

 

Web hosting

Kinsta

We purchase web hosting and email services from Kinsta. Kinsta processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. These are not personal data. Kinsta has taken appropriate technical and organisational measures to prevent loss and unauthorised use of your personal data. Kinsta is bound to secrecy under the agreement.

 

E-mail and mailing lists

MailChimp

We send our e-mail newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every e-mail sent automatically via our website, you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties as part of this.

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our e- mail traffic confidentially.

 

Payment processors

Pay.co.uk

To handle (part of) the payments in our online shop, we use the payment service provider Pay.nl. Pay.nl processes your name, address and place of residence and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organisational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve its services and in this context (anonymised) data to share with third parties. Pay.nl shares personal data and order data with post-payment service providers in the case of an application for a deferred payment (credit facility). All the above guarantees regarding the protection of your personal data also apply to those parts of Pay.nl ‘s services for which it engages third parties. Pay.nl does not retain your data longer than permitted under statutory periods.